Legal & Policy

m9pp Terms & Conditions

By using this site, you are considered to have accepted these terms and conditions. Please read them carefully before you start playing.

Last updated: 30 October 2026

Section 1

Introduction & Agreement

The terms and conditions set out on this page apply to the m9pp website (https://m9pp.wine) and all related services. By accessing this site, opening an account, or engaging in any activity here, you are considered to have accepted these terms and conditions and our Privacy Policy.

We reserve the right to amend these terms and conditions at any time. If you continue to use the site after updates are published, you will be considered to have accepted the revised terms. We encourage you to check this page regularly.

Section 2

Account Opening & Registration

2.1 — Age Restriction

All players using m9pp must be 21+. Anyone under 21 is not permitted to use this site. If we find that an account was opened with incorrect information, we reserve the right to suspend that account immediately.

2.2 — One Account Per Person

Each player may only open one account at m9pp. Creating multiple accounts under the same identity or opening an account in someone else's name is strictly prohibited.

2.3 — Accurate Information

Players must provide their correct name, phone number, and payment details at the time of registration. m9pp is not responsible for any financial losses or service interruptions caused by incorrect information.

2.4 — Account Security

Players must keep their account password confidential. Players are fully responsible for all activity carried out under their account and must not allow any third party to access it.

Section 3

Deposit and Withdrawal Policy

3.1 — Accepted Payment Methods

m9pp accepts the following payment methods.

  • KBZPay
  • Wave Money
  • AYA Pay
  • CB Pay
  • Bank Transfer

3.2 — Minimum Deposit and Withdrawal Amounts

  • Minimum deposit amount: 20,000 Ks (for all methods)
  • Minimum withdrawal amount: 30,000 Ks

3.3 — Withdrawal Processing Time

After a withdrawal request is confirmed, processing normally takes 30 minutes to 3 hours. Actual time may vary depending on the player's payment platform status, banking hours, and network congestion.

3.4 — Payment Details Verification

When processing withdrawals, we may carry out a verification check to confirm the request is made by the account owner. If incorrect or inconsistent details are found, the withdrawal may be put on hold or cancelled.

Section 4

Bonus and Promotion Terms

4.1 — Welcome Bonus

On your first deposit at m9pp, you can receive a 100% welcome bonus — up to 100,000 Ks. To withdraw the bonus, you must meet a wagering requirement of 20x the bonus amount.

Example:

  • Deposit 20,000 Ks → receive 20,000 Ks bonus → total balance 40,000 Ks → wagering required: 20,000 Ks × 20 = 400,000 Ks
  • Deposit 220,000 Ks → receive 100,000 Ks bonus → total balance 320,000 Ks → wagering required: 100,000 Ks × 20 = 2,000,000 Ks

4.2 — Bonus Usage Restrictions

Bonus funds may only be used to play games available on the site. A player who has received a bonus may use their deposited amount to place bets beyond the bonus amount. The bonus cannot be withdrawn until the wagering requirement is met.

4.3 — Bonus Cancellation

If bonus abuse, creation of more than one account, or attempts to manipulate the system are detected, the bonus and any related remaining balance will be cancelled and the account may be suspended.

Section 5

VIP Levels and Cashback Policy

5.1 — Benefits by VIP Level

m9pp's VIP program has 5 levels, each offering the following weekly cashback rates.

  • Bronze — weekly cashback up to 0.2%
  • Silver — weekly cashback up to 0.5%
  • Gold — weekly cashback up to 0.7%
  • Platinum — weekly cashback up to 1.0%
  • Diamond — weekly cashback up to 1.2%

5.2 — Level Upgrades

VIP level upgrades depend on the player's betting activity and wagering volume. m9pp reserves the right to adjust VIP level changes, and all related decisions are final.

5.3 — Cashback Withdrawal

Cashback bonuses are subject to a specified wagering requirement before withdrawal. Full details can be checked within the player's account.

Section 6

Fair Play and Prohibited Conduct

6.1 — Fair Play

m9pp expects all players to play honestly and fairly at all times. Our games operate using Random Number Generator (RNG) technology, so every result is guaranteed to be fair and random.

6.2 — Prohibited Actions

The following actions are strictly prohibited:

  • Using software tools, bots, or computer programs to play
  • Collusion to manipulate game outcomes
  • Copying, distributing, or reproducing any part of our website
  • Fraudulent financial activity
  • Creating more than one account to claim bonuses multiple times

If such violations are found, the account may be suspended, the remaining balance forfeited, and legal action taken accordingly.

6.3 — Games with Interrupted Sessions

If a game is suddenly interrupted due to a technical fault, only the result recorded up to that point will be counted. In the event of a major technical failure, we will notify you and take protective measures.

Section 7

Website Usage and Intellectual Property

7.1 — Website Intellectual Property

All content on the m9pp website — including text, images, designs, software, and brand logos — is the intellectual property of m9pp. Copying, redistributing, or using any content for commercial purposes without permission is prohibited and will be subject to legal action.

7.2 — Website Suspension or Modification

We reserve the right to temporarily suspend the website for technical maintenance, software upgrades, or other reasons. During such periods, players will not be able to access any games, and m9pp is not liable for any losses arising from these suspensions.

7.3 — Third-Party Software

Games on our website are provided by third-party game providers. Any technical issues or service interruptions related to those games are the responsibility of the respective providers, not m9pp.

Section 8

Limitation of Liability and Disclaimers

8.1 — Player's Personal Responsibility

Players participate at their own discretion and are solely responsible for any financial losses arising from their play. Gambling is for entertainment only and should not be treated as a source of income.

8.2 — Cases Where m9pp Bears No Liability

m9pp will not be held responsible for the following:

  • Technical faults with the player's own device (phone, computer)
  • Internet connection interruptions on the player's end
  • Losses resulting from the player's own poor account security
  • Service disruptions caused by providing incorrect information

8.3 — Force Majeure

If services are interrupted due to war, natural disasters, actions by telecommunications network regulators, or other events beyond m9pp's control, m9pp will not be held liable and any bets placed during that period will be voided.

Section 9

Responsible Gaming Commitment

9.1 — Player Protection

m9pp cares deeply about the health and safety of our players. Players who find it difficult to control their gambling can use the self-protection tools listed on the Responsible Gaming page.

9.2 — Player Self-Exclusion

Players who wish to limit their play can contact our 24/7 Live Chat or reach us at [email protected] to request a self-exclusion.

Section 10

Personal Data Protection

Full details on how we collect, store, and protect your personal data are set out in our Privacy Policy. By using this website, you are also agreeing to that policy.

m9pp will not sell players' personal data to third parties. Data may only be shared in connection with legal proceedings or financial compliance checks. All data is protected with SSL encryption, so you can be confident it is secure.

Section 11

Account Suspension and Closure

11.1 — Player's Own Decision

Players who wish to close their account can contact us at [email protected]. Any remaining balance at the time of closure will be processed for withdrawal once all Wagering Requirements have been met.

11.2 — Suspension by m9pp

If a breach of these terms is found, m9pp may immediately suspend the account without prior notice. The remaining balance of players suspended due to a violation may be forfeited.

Section 12

Dispute Resolution

For any disputes regarding website services, players should first contact our 24/7 Live Chat or [email protected] to seek a resolution. Issues that cannot be resolved this way will be reviewed and handled by our management team, whose decision is final.

If any legal matters arise regarding a resolution, they must be discussed with us before a decision is made, and we will only consider actions that are in accordance with the law.

Contact Us

Customer Support

If you have any questions about these terms and conditions, you can contact the m9pp support team at:

  • Live Chat: Available 24/7 with instant responses in Myanmar language
  • Email: [email protected]

We will do our best to handle player inquiries as quickly as possible. You can also reach us directly through the player portal after logging in at m9pp Login.

FAQ

Terms and Conditions — FAQ

All users of m9pp must be 21+. Anyone under 21 is not permitted to access or play on the site. If we find that an account was registered with a false age, the account will be suspended and any remaining balance will be forfeited.

The minimum withdrawal amount is 30,000 Ks. The minimum deposit is 20,000 Ks. These limits apply to all payment methods including KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers.

To withdraw a Welcome Bonus, you must complete wagering of 20x the bonus amount. For example — if you deposit 20,000 Ks and receive a 20,000 Ks bonus, you must wager 20,000 Ks × 20 = 400,000 Ks. The maximum bonus amount is 100,000 Ks, so if you deposit 220,000 Ks you will receive a 100,000 Ks bonus and must complete wagering of 2,000,000 Ks.

No. Each player may only have one account at m9pp. If we find that someone has created multiple accounts to claim bonuses more than once, all such accounts will be suspended and any remaining balances will be forfeited.

After a withdrawal request is approved, it normally takes between 30 minutes and 3 hours. The time may vary due to connection issues on the player's end, banking hours, or payment platform delays. If you have any questions, you can contact us via Live Chat.

Weekly cashback is available depending on your VIP level — Bronze (up to 0.2%), Silver (up to 0.5%), Gold (up to 0.7%), Platinum (up to 1.0%), Diamond (up to 1.2%). Cashback can be withdrawn after the wagering requirement is met. Full details can be checked in your account.

Yes. m9pp reserves the right to amend these terms and conditions at any time. Once updates are published on the site, continued use of the site will be taken as acceptance of the revised terms. We recommend checking this page regularly.

For any dispute, please contact our support team first — our 24/7 Live Chat can assist you in Myanmar language right away, or you can email us at [email protected]. If the matter cannot be resolved immediately, the management team will review it further and their decision will be final.