m9pp Privacy Protection Policy

m9pp is an online sports betting and casino platform designed for players in Myanmar. This Privacy Policy explains how m9pp handles the personal data you provide from the moment you use the platform.

By reading this page, you will get a clear view of m9pp's data practices. This policy applies to everyone who visits m9pp.wine, creates an account, or plays games on the platform.

When we update this policy, the revised version will be published on this page and changes will take effect from the date of publication. You are encouraged to review this policy regularly.

m9pp collects the following personal data in order to provide services, protect accounts, and meet legal requirements—

2.1 — Information You Provide Directly

• Name, date of birth, and contact details (email)
• Username and password provided when creating an account
• Financial data — deposit and withdrawal records, payment method verification details
• Any contact data provided for identity verification (KYC)
• Customer service requests and communication records

2.2 — Data Collected Automatically

• IP address, browser type, and device information
• Website access logs — login times, pages viewed, click patterns
• Data from session cookies and browser local storage
• Game activity records — game type played, bet amounts, session duration

2.3 — Data Received from Third Parties

Verification data may be received when integrating with payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay. This data is handled in accordance with the respective service provider's policy and is also kept under our protection.

m9pp uses the personal information you provide only for the following purposes—

• Account creation, identity verification, and access management
• Processing deposits and withdrawals, and financial screening (AML)
• Providing customer service — maintaining response records via Live Chat
• Preventing unauthorized access, fraud, and account theft
• Verifying that users are 21+ and enforcing the Responsible Gaming policy
• Platform development and improving user experience
• Ensuring compliance with legal obligations

We will not use your personal information for any purpose not stated in this policy.

m9pp does not sell your personal information to third parties. However, it may be shared on a limited basis where strictly necessary to provide services—

4.1 — Service Providers

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), financial verification services, and technical support providers receive only the data necessary to deliver their services. They are required to handle it in accordance with m9pp's data guidelines.

4.2 — Legal Requirements

Data may be shared with relevant authorities when required to comply with a legal request or to protect your interests, our interests, or the interests of the public.

4.3 — Business Transfers

You will be notified in advance that data may be transferred in any merger, acquisition, or change of ownership related to the platform. This policy will remain in effect until such a transfer takes place.

m9pp.wine uses cookies to keep your site experience smooth and to improve the platform.

5.1 — Essential Cookies

These cookies are necessary for the site to function properly and to maintain login sessions. If they are disabled, the site's core features will not work.

5.2 — Performance Cookies

Used to collect visit logs, error logs, and browser response data. The data from these cookies helps us make the platform faster and more responsive.

5.3 — Managing Cookies

You can disable cookies in your browser settings. However, please note that disabling essential cookies will prevent actions such as logging in to m9pp or processing payments.

m9pp will not retain personal information beyond the point at which its purpose has been fulfilled or legal requirements have expired.

• Active account data is retained for as long as the account remains open
• Financial and gaming records are retained until legal obligations expire
• KYC data is retained only for the period required after verification is complete
• Data from closed or suspended accounts is deleted once the legally required protection period expires

To request data deletion, contact [email protected] and the request will be fulfilled to the extent it does not conflict with m9pp's legal obligations.

m9pp applies a range of technical and organizational security measures to protect your personal information—

• All data transfers are protected with SSL (Secure Socket Layer) encryption
• Servers are protected with firewalls and access controls
• Financial data is encrypted before storage
• Staff data access is restricted based on assigned responsibilities
• The platform undergoes regular security audits

Despite these measures, we openly acknowledge that no digital platform can guarantee 100% security. We therefore strongly encourage you to keep your login credentials confidential and not share them with anyone.

Every player using m9pp.wine has the following rights regarding their personal information—

• Right to Access — You can request to view any data we hold about you
• Right to Rectification — You can request that inaccurate data be corrected
• Right to Erasure — You can request that your data be deleted, as long as it does not conflict with legal obligations
• Right to Restriction — You can request that certain data processing be restricted
• Right to Portability — You can receive the data you have provided in a structured format
• Right to Object — You can object to data processing that goes beyond our legitimate interests

To exercise any of these rights, contact us at [email protected]. The m9pp support team is available 24/7 in Burmese and will respond to your request promptly.

m9pp.wine is for adults aged 21 and above only. We do not knowingly collect personal information from minors.

If we discover that a person under 21 has opened an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child has accessed the site, please notify us right away at [email protected].

m9pp may update this Privacy Policy for various reasons — such as changes in law, platform upgrades, or changes to our services.

If a significant change occurs, a notice will be posted on the site 30 days in advance. Continued use of the site after that notice means you accept the updated policy.

The date of the latest update to this policy is shown at the top of this page under "Last Updated" — please check it each time you visit.